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Tuesday, September 6, 2011
So its my birthday, I’m another year older. 38. How has this happened? Seems like only yesterday I was hanging out at Virginia Water Lakes with Stan Gower…
So its my birthday, I’m another year older. 38. How has this happened? Seems like only yesterday I was hanging out at Virginia Water Lakes with Stan Gower…
There is no doubt that social media enables us all to share what we are doing, thinking and feeling like never before. There are great opportunities for organisations…
For me the word ‘enchantment’ conjures up images of scenes straight out of a fairy tale; beautiful princesses, handsome princes, mysterious breadcrumb trails, charmed forests and magic spells….
When Tim Berners Lee invented the world-wide web in 1990 I don’t think he, or any of us could predict the huge changes it would make to the…
Innovation, in my opinion is an overused term. People often seem to bung innovation in a sentence if they want to make something sound good but are too…
I’m fascinated by people’s behavior generally. One of my favorite pastimes is people watching and now I can people-watch online from the comfort of my sofa. Last weekend…
Responding to your customers needs and providing them with an exceptional service is basic common sense. It’s also very important. “Quality in a service or product is not…
According to Robin Dunbar at a recent talk at the RSA the maximum number of friends one person can have is 150. That’s the most ‘real’ friendships that…
A few years ago that would be a totally nonsensical question, yesterday I attended a seminar in a packed room of organisations all striving to use social media…