Will you donate just £1 for my birthday?

Tuesday, September 6, 2011

So its my birthday, I’m another year older. 38. How has this happened? Seems like only yesterday I was hanging out at Virginia Water Lakes with Stan Gower…

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Gotta Share

Sunday, July 17, 2011

There is no doubt that social media enables us all to share what we are doing, thinking and feeling like never before. There are great opportunities for organisations…

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Are you an Eater or a Baker? The Art of Enchantment

Wednesday, June 8, 2011

For me the word ‘enchantment’ conjures up images of scenes straight out of a fairy tale; beautiful princesses, handsome princes, mysterious breadcrumb trails, charmed forests and magic spells….

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A brief guide to social media friendship etiquette

Sunday, May 15, 2011

When Tim Berners Lee invented the world-wide web in 1990 I don’t think he, or any of us could predict the huge changes it would make to the…

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What innovation isn’t

Monday, May 2, 2011

Innovation, in my opinion is an overused term. People often seem to bung innovation in a sentence if they want to make something sound good but are too…

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Change your Facebook profile picture to a cartoon and help protect children. How does that work then?

Monday, December 6, 2010

I’m fascinated by people’s behavior generally. One of my favorite pastimes is people watching and now I can people-watch online from the comfort of my sofa. Last weekend…

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Dear Cretins, the balance of power is shifting

Tuesday, November 2, 2010

Responding to your customers needs and providing them with an exceptional service is basic common sense. It’s also very important. “Quality in a service or product is not…

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How many friends does one person need?

Sunday, February 28, 2010

According to Robin Dunbar at a recent talk at the  RSA the maximum number of friends one person can have is 150. That’s the most ‘real’ friendships that…

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Are you tweeting strategically?

Friday, February 19, 2010

A few years ago that would be a totally nonsensical question, yesterday I attended a seminar in a packed room of organisations all striving to use social media…

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