‘If the best thing we can say about our organisation is how much it costs to raise a pound then that’s a bit sad’

Thursday, May 24, 2012

Today I was reading Kevin Baughen’s Penguin Blog, ‘Which charity brand will be the first to jump on admin costs? And it reminded me of couple of sessions that…

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Gotta Share

Sunday, July 17, 2011

There is no doubt that social media enables us all to share what we are doing, thinking and feeling like never before. There are great opportunities for organisations…

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Today has been a bad day for customer service

Monday, June 27, 2011

Dear Richard, Despite your entrepreneurial spirit and business acumen, I have had a decidedly below par experience of the Virgin brand this week. Firstly, I have had to…

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A story of fish and focus

Monday, June 20, 2011

Imagine the scene, a small Mediterranean island, miles of beautiful beaches, warm sunshine, fragrant olive groves and a scattering of tavernas serving local, fresh food and wine. A…

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What is innovation anyway?

Tuesday, May 10, 2011

As mentioned in my blog last week ‘What innovation isn’t” I think innovation is an overused term. According to Oxford Dictionaries online (does anyone own a dictionary anymore?…

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What innovation isn’t

Monday, May 2, 2011

Innovation, in my opinion is an overused term. People often seem to bung innovation in a sentence if they want to make something sound good but are too…

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If you are alive and breathing there is still time

Saturday, March 26, 2011

On Sunday 13 March I went to a School of Life Sunday Sermon. If singing Eye of the Tiger at 11 o clock on a Sunday morning with…

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For Sale: Baby shoes, never worn

Monday, February 7, 2011

Apparently back in the 1920’s, Ernest Hemingway made a bet for $10 to write a complete story in six words. He won the bet. For Sale: Baby shoes,…

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Look outside of what you know

Sunday, December 26, 2010

Innovation isn’t about a single eureka moment; it’s about a series of thoughts and connections that combine to create something new. Einstein didn’t sit in a darkened room…

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What can I do better today?

Friday, February 19, 2010

I went to a NCVO (National Council for Voluntary Organisations) Innovation Action Training day last week. It was exciting, people from a range of organisations gathered to identify…

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