Getting into our supporters shoes

Monday, July 30, 2018

A guest blog by Claire Leslie. Today the housing crisis is getting worse, with more than 98 households being evicted every day. Shelter must raise significantly more income…

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There’s no such thing as a bad idea

Wednesday, January 18, 2017

I’ve got some news. There is. There are simply loads of bad ideas. Chocolate teapots, a donut eating competition to fundraise for a diabetes charity and voice activated…

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The biggest mistake I ever made, and what I wish I’d done instead

Monday, September 30, 2013
Photograph by jurvetson

Or, how to reduce risk in innovation, a guest blog by Rachel Collinson. I’m blushing as I write this. Recounting stories of your mistakes is never pleasant. Especially when…

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You are awesome. We will be back

Friday, December 7, 2012
Happy xxth Birthday plate

Most days I am thoroughly underwhelmed by mediocre customer service experiences. It amazes me that in a competitive marketplace how little emphasis seems to be placed on providing…

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I love infographics

Sunday, November 6, 2011

I love infographics. I love infographics so much that I’ve written a blog about them. An infographic is short for ‘information graphic’ and is a visual representation of…

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Failure – it’s the real thing

Sunday, October 2, 2011

Last week I ran an innovation breakfast for fundraising leaders with the creative team from Sandbox. One of the key discussion points was that in order to innovate…

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Gotta Share

Sunday, July 17, 2011

There is no doubt that social media enables us all to share what we are doing, thinking and feeling like never before. There are great opportunities for organisations…

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It’s no longer good enough just to be ‘good’

Sunday, July 10, 2011

Life is competitive. I think Darwins’ theory of natural selection also applies to organisations. Put simply; evolve or die. In order to survive your organisation needs to understand…

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A brief guide to social media friendship etiquette

Sunday, May 15, 2011

When Tim Berners Lee invented the world-wide web in 1990 I don’t think he, or any of us could predict the huge changes it would make to the…

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What is innovation anyway?

Tuesday, May 10, 2011

As mentioned in my blog last week ‘What innovation isn’t” I think innovation is an overused term. According to Oxford Dictionaries online (does anyone own a dictionary anymore?…

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