LucyinnovationHow do you get ideas?
Monday, January 14, 2013
In 1965 James Webb Young published a book called ‘A technique for producing ideas’. It is a small and simple book. This blog is about what it says….
You are awesome. We will be back
Friday, December 7, 2012
Most days I am thoroughly underwhelmed by mediocre customer service experiences. It amazes me that in a competitive marketplace how little emphasis seems to be placed on providing…
The Dragonfly Effect – its all wings and analogies
Friday, November 23, 2012
The Dragonfly Effect is a book by Jennifer Aaker and Andy Smith about ways to use social media to drive social change. They use the analogy of the…
Are you passionate about your job?
Saturday, November 3, 2012
On Tuesday I went to listen to wildlife film producers Patrick Morris and Huw Cordey tell their stories about the making of the BBC series Life and Planet…
Pillows, helmets and hygiene
Monday, September 10, 2012
Dave Brailsford, Team GB Cycling Performance Director attributes much of his teams’ recent Olympic success to incremental improvements. The principle of incremental improvements across the cycling team came…
The London Olympics flash mob at Wimbledon
Sunday, July 29, 2012
In the Olympic ticket fiasco I somehow managed to get Centre Court tickets for the first day at Wimbledon. Warned about airport style security and long queues we…
Do you check your mobile when you are on the toilet?
Saturday, July 14, 2012
At the Institute of Fundraising Convention last week there was a lot of talk around technology enabled giving (or TEG, yes, we have a delightful new technology enabled…
There are people dying now, so give me the money
Friday, June 1, 2012
On 31 May, hundreds of fundraisers gathered in London to hear 22 fundraising professionals share which fundraising ideas they wished they had thought of. I was proud to be included in…
‘If the best thing we can say about our organisation is how much it costs to raise a pound then that’s a bit sad’
Thursday, May 24, 2012
Today I was reading Kevin Baughen’s Penguin Blog, ‘Which charity brand will be the first to jump on admin costs? And it reminded me of couple of sessions that…
It was much easier before the internet came along and wrecked everything
Saturday, May 12, 2012
I’ve gone a bit techy this week. On Tuesday I went to the launch of ‘More than shaking an online tin – How can we take technology-enabled giving…