If you fill it we’ll fly it

Monday, September 16, 2013

Can you say that you truly listen to your supporters? I recently heard this great story about KLM Royal Dutch Airlines. KLM have a social media strategy that…

Read More

You can just tick along. That’s fine. Your choice.

Sunday, July 31, 2011

I was recently talking to Jonathon Grapsas, Director of flat earth direct about innovation and some of the challenges for the charity sector. He asked me six key…

Read More

Gotta Share

Sunday, July 17, 2011

There is no doubt that social media enables us all to share what we are doing, thinking and feeling like never before. There are great opportunities for organisations…

Read More

Navigating the Twitterverse

Sunday, June 12, 2011

A few weeks ago I wrote a blog about online friendship etiquette. It sparked some discussion about Twitter and what the accepted rules of engagement (or enchantment) were. So…

Read More